EU Import Declaration

It is not uncommon for an EU based customer not to want to go to the trouble and expense of being the ‘importer of record’. If they won’t, you have two options: engage a freight forwarder or other customs agent in the EU country, or your own business can become the EU importer of record in that country. Make sure to update your agreed Incoterms if required, so there is no mismatch between contractual terms and reality.