Stephanie Duong

It makes the process as easy and clear as possible for you. It handles the entire process so you or the end user do not have to get involved.

• Import license requirements: Documentation compliance checks, import permits and licensing
• Customs Clearance: Clear shipments through the relevant customs channels
• Freight where M&B are required to perform it
• All customs charges and levies pre-paid on your behalf
• Perform the last-mile delivery to the end user
• Shipment status reports
• Storage solutions

By using Importer and Exporter of Record services, your company, and your consignees are fully compliant to the required export / import legislation, leaving you open to achieve global sales with confidence.

Your and user does not have to get involved with the complexities, rules and vigorous checks for Import and Export of hardware technology. By using Importer and Exporter of Record services you and your client can be rest assured that your import or export documents are done legally and correctly to avoid delays and potential fines or worse. All of the international shipping requirements, no matter how complex are met.

Any business trading or moving IT equipment that falls under restricted dual use items, or do not have the facility in country to complete the customs compliance requirements, would use Importer of Record and Exporter of Record Services. The IT Channel vendor / distributor / reseller / managed service provider or OEM could use these services to offer another layer of value to their clients; that of International Trade Compliance.

Anyone can be an Importer of Record as long as they have a legal entity within the country good are being imported into. The Importer or Record will need to have the ability and knowledge to know how to achieve import compliance by completing the necessary forms, Import approvals, and follow the Customs compliance guidelines in place to import prior to the goods being shipped. They will also require the funds the pay the taxes and duties and Customs departments will not release and clear the good before these have been paid.

In some countries, the Import of Record must be pre-registered with the customs department.

Bill of Entry – abbreviated to read B/E is basically the SAD500 document that is passed by a customs clearing agent on behalf of the importer or exporter. This is the document on which customs stamps and confirms that the cargo is allowed to be exported or imported. For exports this should be passed before the container goes into the terminal and for imports this should be passed before the container is moved out of the terminal.

Shipping lines will not stamp the CTO in the case of imports or release the bill of lading in the case of exports if this B/E is not processed and a copy stamped by customs is produced. There maybe cases where the B/E is processed for a specific ship but that container did not make that ship, in that case a VOC (Voucher of Correction) needs to be passed amending the name of the ship.

Any shipping line that ships a container without the relevant B/E being passed will be liable for a customs penalty and plus customs has the authority to recall that particular container to SA at the expense of the defaulter.