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Frequently Asked Questions

Search through the frequently asked questions on EXIMA – we make it easy to find what you’re looking for.

Important questions

Do I have to use my real name and photo?

#Getting started on EXIMA
While EXIMA is a global forum for participants in the international trade world, it is also a great avenue for networking and growing your business. We place a high value in trust, so we do require you to use your real name and photo. This is only to your benefit, as it will prove you are a person worth interacting with.

How can I block someone from answering my questions?

#Questions and Answers on EXIMA
Unfortunately, a user cannot ban a specific person so that they cannot answer their questions. Users can create a report for a specific answer, and the answer can be banned or removed after moderation.

Who should I contact if I have questions regarding registration process?

#Using EXIMA
If you have any questions while navigating EXIMA at any time, please reach out to our world-class customer support team: support@exima.com. We’re always happy to help!

Are there any posting limits or restrictions?

#Questions and Answers on EXIMA
Our Terms of Use outlines all posting limits and restrictions on EXIMA. Please review it and contact our support team if you have any questions: support@exima.com

How do I report users that violate EXIMA’s policies?

#Security and Privacy
Please contact our support team to report users: support@exima.com

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